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Showing posts from March, 2025

What's your post-UX UX?

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A question I'm thinking a lot about: "What's your post-UX UX?" After your user is done interacting with your product, how does your product continue to shape their experience? If your product were an alarm clock, how has their experience with your product continued to shape their day? Was it a jarring experience where they hit the snooze button several times, only to begrudingly get up at the last moment, and then drag on through the rest of their day? Or, did it ease them into their day? Do they hate your product, feel a slave to it, and can't wait for the weekend when they don't have to use your product? Or is it refreshingly user-centric, that's it's helping them get on a path where they can achieve things completely unrelated to your product simply because you've mapped your product to a part of their identity that they're proud of? Are they looking for ways to use it more? Are they recommending it to others? If your product is a blog post ...

There are no stupid questions (with AI)

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There are a lot of stupid questions that never get asked. Personally, I've found it's easier to ask the stupid question when the audience knows I'm new to the topic/area. In those instances, I try to ask all my stupid questions because the longer I wait the more I'll fear asking them when I'm no longer as new. I know I'm not alone in this - I've seen many people over the years struggle with some concept because they never established the basics and now it's too late. And, often, it's more obvious than they realize that they clearly haven't grasped the basics. It's probably just as obvious when I'm struggling on a topic too. So... how do ask the stupid question when it's too late to ask the stupid question? I like holding "No Stupid Questions" meetings where people can ask any question (anonymously, if they so choose). Sometimes I, or other experts, would ask the stupid question - not because we didn't know the answer, ...

Novinophobia

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  Just a reminder, no matter how hard you try, you can't please everyone. Also, some people have an irrational fear of running out of wine. These facts may seem unrelated - but for a very  specific and small population it can reveal repressed angst.

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