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The Post-Post-UX-UX-Post

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As a follow-up to my post about the post-UX-UX is a related question, this one about AI: Is AI shifting us to a post-UX world? My original post-UX-UX post was about considering the user's experience after using a product. As an example, when I use Google Maps to get directions to a business, what is my post-UX experience? Am I left frustrated because Google Maps navigated me to the business without factoring that I'd need to park somewhere?  Is the business I was looking for where I expected it to be? Does the neighborhood  feel safe? Can I easily orient myself around the neighborhood? Are there other places nearby I should be checking out that align to my interests? If Google Maps focuses on improving their user experience, great. If Google Maps focuses on improving my experience after I'm done with the app, even better. Now, with AI - and, in particular, agentic AI - the idea of needing a UX is really being brought into question. Not all buttons need pressing, and not al...

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